Support

Tuwa synthesizes HRV, resting heart rate, sleep duration, and your morning wellness check-in into a daily readiness signal. Each factor is weighted based on its reliability and your personal baseline, with plain-language explanations that support the app's go, modify, or hold verdict.

Yes. While Tuwa reads HRV, heart rate, and sleep data from HealthKit (which Apple Watch, Whoop, Oura, and Garmin provide), you can still log workouts, track load, and use wellness check-ins without any wearable. Recovery scoring accuracy improves with HealthKit data but is not required.

All data is stored locally on your device using SwiftData. The app works fully offline. When you use cloud features (multi-device access), only composite scores sync to our servers -- raw HealthKit data never leaves your device.

Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your device to view, change, or cancel your Tuwa subscription. Cancellation takes effect at the end of your current billing period.

Sign out in the app via Profile > Sign Out, then email us at support@tuwa.app to request full deletion of your account and data from our servers. Deletion is permanent and removes your workout logs, recovery scores, training load snapshots, and personal records.

Speech is turned into text on your device, and that text is sent to our parsing service — processed by a third-party language model — so it can come back as a draft of sets and reps. No HealthKit data and no audio recording is ever sent, only the text. Nothing is saved to your log until you confirm the draft, and manual entry does the same job if you would rather not use it. The full account is in the privacy policy.

ACWR stands for Acute:Chronic Workload Ratio. It compares your recent training load against a longer-term average. Tuwa treats it as workload context, not injury prediction: recent workload and spike flags are shown before training so you can review volume, intensity, or timing with the latest saved data in mind.

Tuwa starts by setting up your training profile and building from your wellness check-ins, logged workouts, and any HealthKit data you permit. With little recovery history, the app stays conservative instead of using population baselines. As real data accumulates, scores become increasingly personal.

Email us at support@tuwa.app. We typically respond within 48 hours. Include your device model and iOS version when reporting bugs to help us investigate faster.